KM Cleaning Services carried out an extensive builders clean, internally and externally, to both the 75-bedroom hotel & service station amenity building here on the Cobham MSA Project for us (BAM Construction Ltd). KM were very approachable and carried out all tasks requested by our site management team professionally and efficiently, even when those tasks fell out of their original scope of works. Plenty of additional work was required on the project, much of which was carried out “out of hours” in a big push to have the buildings opened on time – and there was never an issue with labour resources or speed of work. We at BAM are more than satisfied with the service provided and would have no hesitation at all in giving them the opportunity to price future projects.
Matthew Harris - Assistant Project SurveyorView Case Study
KM Cleaning Services have been the cleaning contractor for Richmond The American International University In London for a number of years.
In all that time I have found them to be reliable and the standard of cleaning high. They have a very professional approach but at the same time are friendly and helpful, working with the University and understanding the needs and requirements.
KM Cleaning Services are an excellent company to deal with.
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There are many, many cleaning companies but there are not many cleaning companies with a management team like KM Cleaning Services PLC. They support me and my team and are always willing to go that extra mile to help us.
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KM Cleaning Services PLC initially began providing cleaning services to Guys Drug Research Unit (GDRU) on 16th July 2007 and I have been extremely happy with the service provision since that time. They participated in a tender process when GDRU became Quintiles in 2009 and were successful with their bid, retaining the contract for a three year period, which, I am pleased to say, has been extended further until 2014 when there will be another review.
The current contract has developed since inception and we have more buildings and specialised areas to clean. These requests have been looked into with great care and attention by the management team at KM, in particular Mark Quinnell, Operations Director, who has a continued presence with his contract and holds regular meetings with me to ensure the standards of cleaning are upheld. James, who is KM’s London Contracts Manager, is also in close liaison with our supervisors on a daily basis. This again reflects the management process that KM always provide, which in turn filters through to all the KM staff. Any issues reported are always dealt with in a swift manner and feedback is given quickly and in a professional way.
KM recently employed a Quality and Compliance Manager who regularly visits sites to carry out any risk assessments and to update staff records and training.
It is fair to say that the management team in place, whilst working in a professional manner, are always helpful, friendly and willing to go the extra mile to ensure we are happy with the service provided.
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The University had requested quotes from a number of cleaning companies and KM Cleaning Services PLC were awarded the contract. We have been very pleased with the work the KM team have completed. Appropriate risk assessments and method statements were submitted in advance and the staff have worked very well in achieving our deadlines for work. The supervisor assigned to the project has been helpful and communicated their progress at all times.
I am very happy to provide this information and confirm that KM Cleaning Services have provided a very good service from start to completion.View Case Study